We prefer that all of our client have an off-site backup available in case of an emergency. In case your hosting account is unreachable or offline, we have a secondary backup. We believe in both be...
Easy. Just submit the requested number of hours in a ticket and we will make sure that it gets added to your account. Same goes if you need to reduce the amount of hours in your monthly subscription.
We use a service that checks the health of your website every minute, on the minute. If anything goes wrong, our developers are notified immediately, and we start working on the resolution right aw...
Submit a support ticket with your request and we will make the changes for you. Use the same process if you wish to add additional developer hours for any given month.
Visit the portal at https://support.curiousm.com/ and login via the username and password you originally were signed up with. You can also reset your password here if you forgot it. If for some rea...
We do not offer email hosting services directly. However, we can recommend many third-party hosting services that may appeal to your needs, and manage them on your behalf. Submit a support ticket t...
Yes. We offer options to host through us, on one of our enterprise class PaaS (Platform as a Service) solutions. We would handle all aspects of your hosting, and be your single point of contact for...