Eric Meyer
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Activity overview
Latest activity by Eric Meyer-
Eric Meyer created an article,
My hosting company already provides backups. Do I need another?
We prefer that all of our client have an off-site backup available in case of an emergency. In case your hosting account is unreachable or offline, we have a secondary backup. We believe in both be...
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Eric Meyer created an article,
I want to order an extra developer hour per month. How do I update my subscription?
Easy. Just submit the requested number of hours in a ticket and we will make sure that it gets added to your account. Same goes if you need to reduce the amount of hours in your monthly subscription.
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Eric Meyer created an article,
How does your uptime monitoring work?
We use a service that checks the health of your website every minute, on the minute. If anything goes wrong, our developers are notified immediately, and we start working on the resolution right aw...
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Eric Meyer created an article,
How do I submit or manage my support tickets?
Visit the portal at https://support.curiousm.com/ and login via the username and password you originally were signed up with. You can also reset your password here if you forgot it. If for some rea...
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Eric Meyer created an article,
How do I change my subscription plan?
Submit a support ticket with your request and we will make the changes for you. Use the same process if you wish to add additional developer hours for any given month.
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Eric Meyer created an article,
Do you guys offer hosting?
Yes. We offer options to host through us, on one of our enterprise class PaaS (Platform as a Service) solutions. We would handle all aspects of your hosting, and be your single point of contact for...
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Eric Meyer created an article,
Do you offer mail server hosting or other email services?
We do not offer email hosting services directly. However, we can recommend many third-party hosting services that may appeal to your needs, and manage them on your behalf. Submit a support ticket t...